Paying Attention at Work? Majority of Business
Professionals Aren't - at Great Cost to Business
A recent survey conducted by RoperASW and TANDBERG finds that the methods businesses
use most heavily to communicate outside the office - e-mail and phone - are insufficient
to establish the foundation for smart business decisions. The survey found that
56% of business professionals estimate they waste more than 30 minutes a day using
inefficient communication methods. In the U.S., that equates to $297 billion.*
Business professionals overwhelmingly say that face-to-face communication - when compared to audio and online/web-based communication - is easier to understand, is more personal, enables quick decisions, builds high trust, makes negotiating easier, reduces confusion and misunderstanding, makes people more accountable, and is better for detailed explanations.
The survey results strongly indicate that in today's wired world, face-to-face presence has become more important than ever. More survey results... ( 121.8 kb)
Visual communications:
creates deeper understanding by revealing reactions and emotions
bridges language and cultural barriers with visual cues
illuminates interactions within teams
enables materials, circuit boards, EKGs etc. to be displayed, augmenting collaboration
TANDBERG provides opportunities with visual communications - customer success stories
TANDBERG's advanced video communication systems and services are focused on helping customers make their organizations more effective. TANDBERG customers conclude that communicating face-to-face makes their organizations more effective. The following customers are examples of how companies depend on video every day.
DaimlerChrysler - Since 2001, for example, DaimlerChrysler has used video to enhance its customer service. Various dealerships in the U.K. offer video to allow customers and dealers to connect with corporate consultants that provide financial funding and insurance advice onsite as customers make their purchasing decisions. Complete story... ( 20.4 kb)
Aon Corporation - Chicago-based Aon, the global insurance company, relies on video to collaborate visually with customers and bring employees together from various locations around the world. It also uses video for training purposes, which officials find leads to a smarter and more integrated work force.
GMAC - Its Commercial Mortgage division has 110 video systems installed throughout the enterprise, including at facilities in Ireland, England, France, Japan and India, to efficiently acquire and assimilate new companies into its enterprise without derailing productivity, employee morale, or customer care.
Australian Government - In Victoria, Australia's Department of Natural Resources and Environment (DNRE) uses the Internet Protocol (IP) network to connect video at more than 100 offices, some separated by more than 500 miles. IP video improves employee collaboration and safety, and at a low cost to the DNRE. Complete story... ( 368 Mb)
United Kingdom Health Center - Broadwater Farm Health Center's general practitioners
use video during surgeries for translations to communicate with patients who understand
little or no English. This allows doctors to communicate with patients through
an off-site interpreter. Complete story...
View the video...**
Texas School System - Region 14 Education Service Center (ESC 14), located in Abilene, Texas, serves a predominately rural, economically disadvantaged area of Central West Texas. It uses video to provide countless educational options for students and educators in small, remote communities. Through distance-learning classes, virtual field trips and adult education offerings, video systems help to educate lives in this underserved area. Complete story... ( 12.2 Mb)
Click on one of the following links to download the video from the Region 14 Education Service.**
Low Bandwidth - 128k
Medium Bandwidth - 300k
High Bandwidth - 500k
* Estimate based on survey findings and statistics from US Bureau of Labor.
**To view the videos you need Windows Media Player 9 Series. Download Windows
Media Player 9 Series...